Frequently Asked Questions
You've got questions, we've got answers. Read through our Frequently Asked Questions for wash and fold, dry cleaning, laundromat services, commercial laundry, and laundry pickup and delivery services questions. If you don't find what you are looking for, please reach out to us!
Laundromat FAQ
Our laundromat is open from 7 AM - 9 PM daily. Last wash is at 8:00 PM.
Yes. We have friendly attendants on hand to answer any questions or to offer assistance.
Coming soon our machines will start up with the LaundroWorks card. You can load your card at our in store kiosk or you can use the LaundroWorks app.
Yes, we have 75 pound machines.
Wash and Fold Questions
You can drop off your clothes any time between 7AM - 9PM.
We use only premium brands when we wash and dry your laundry. And upgrades are available.
It is only $2.00/lb. for next day turnaround. If you would like your clothes back the same day it is $2.25/lb.
There is a $15 minimum for wash and fold orders.
Your clean clothes will be ready the next day. You will receive a text message when you can pick up your laundry.
We never wash or dry your items with anyone else's laundry.
Pickup and Delivery Questions
We offer pickup and delivery services Monday, Tuesday, Thursday and Friday between 8:00 AM- 8:00 PM.
Monday pickups are returned on Tuesday.
Thursday pickups are returned on Friday.
If you sign up for weekly or biweekly service, it is $2.25/lb. If you only want to use our service on an as-needed basis it is $2.75/lb.
There is a $35 minimum for pickup and delivery service.
It is simple. Click on the "Schedule a Pickup" button and input your information.
Monday pickups are returned on Tuesday.
Thursday pickups are returned on Friday.
You do not have to be home to use our service. Just state in the Driver's Notes where you will be leaving your laundry, so our driver knows where to find it.
When you place your order, there is a section called "Preferences". You can leave any special instructions there. They will be saved and done that way each time we do your laundry.
There is no commitment of any kind. You can cancel whenever your wish.
We ask for your credit card information when you place your order. Your card will not be charged until your laundry is completed.
We suggest putting your laundry in a laundry bag or a trash bag that cinches closed.
You can always go into your account and suspend your service until you return from your vacation.
